National sales and marketing congress, an annual event organized by Marketing Institute of Singapore invited me over for taking a one hour session with the audience. The topic? I evangelize (what I refer to as) Engagement led marketing and this seemed to be a good gathering to tackle the subject.

Engagement led marketing, by the way- is exactly that- marketing that is engagement driven. And engagement (to me) is glue that has the potential to tie together different digital (and other) disciplines.

A lot of effort went into this- specially designing and visualization (and I hope it is apparent). I am a bit of a sucker for visually appealing presentations with substance- and I hope I was able to deliver on both.

The presentation was quite well-received and thank God- all that effort was appreciated.

It is said that a one hour presentation requires 30 hours of effort- and I could not agree more. Apart from clearly presenting your own thinking, you need to provide context through research- latest wherever possible, and retain audience interest by making it visually relevant (thank God for photo sharing and creative commons, but finding the right images that tell the story you want to tell is a task- I tell you). Those things take time. (“A whole lot of precious time” as Paul McCartney would say)

On that topic, there are some guidelines I have started following regarding presenting to an audience- and time willing, I’d love to share the key points of delivering a presentation in a conference.

But that later.

I am approached by quite a few people complaining about the pace of technology, fragmentation of media and silo-ised disciplines. This presentation is an attempt to make people appreciate that all marketing disciplines need to work together; engagement led marketing thinking is the common ground/glue- and the key steps in drafting an engagement led integrated marketing strategy.

Think About it

Shalabh

Twitter: @shalabhpandey

Now that you started reading this post, let me begin by asking you some quick questions:

• What is the Focus and Directrix of a parabola? (Yes you did study this in school)
• How about the Calvin cycle of photosynthesis?
• Quick – what’s the first law of thermodynamics?

Hang on – if you think I am about to take you on a  ‘Are you smarter than a 5th grader’ journey- No I am not. Nor am I going to demonstrate my knowledge on elementary science and maths. To tell you the truth, I have no clue on the answers myself.

So why am I asking these questions in the first place?

To begin with, these might not be life impacting concerns for most school survivors (/adults), but if you’ve been there through those schooling years, you will probably appreciate the importance of knowing the answers to these questions.  Likewise, if you are an adult who wants to refresh your memory on certain concepts (like I love to go back to refreshing Statistics and mathematics fundamentals from time to time), getting  an easily available resource would be huge.

Then again, in today’s “must-have-expensive-private-tuition-otherwise-my-kid/I am- screwed” world, where nothing except crass entertainment (and perhaps ample opinions) is free, enter Khan Academy.

And these are just of the two reasons why you should visit KhanAcademy.org.

Just imagine if you could get good quality education- at your own pace- at the time that you want to.

This one line perhaps explains the concept of this virtual repository of education-well enough- but more in this video:

I first came to know about this while flipping through the Fortune  Magazine on iPAD- a few months ago. Since then, it has been talked about- and even Bill Gates has encouraged and endorsed the academy, and probably Gates Foundation will support the work at Khan Academy.

Salman Khan (or Sal Khan- as he is popularly known), the one man faculty and founder of the academy, is a Harvard MBA and former hedge fund manager. He has created about 1600+ videos since 2006 – short snippets of about 15 mins each on topics covering maths, science, economics, and other subjects. Goes a long way in demonstrating what perseverance- along with talent and passion can achieve.

Online video has been used for education since long- but the unique content, the quality, the approach and the consistency – all of these make for a great story for the Khan Academy.

Now that success has been demonstrated, what we’d like to see is the spread of the concept- across countries- and across languages. I sincerely believe in video’s real power will come to the forefront when local, vernacular content is created- making the internet a truly ubiquitous phenomenon. When the kids in the villages get world class education, and family resources do not constrain kids/adults from getting good education. In many countries, infrastructure could be  the constraint, but at least the content will not be.

Think about it.

@shalahpandey

Some random ramblings I wrote in Jan 2010- but publishing only now.

I love the punchline for TED. This is how punchlines should be- packed with impact, attitude and clarity of message.

Quick meaning:

TED is an annual event where some of the world’s leading thinkers and doers are invited to share what they are most passionate about. “TED” stands for Technology, Entertainment, Design — three broad subject areas that are, collectively, shaping our future. And in fact, the event is broader still, showcasing ideas that matter in any discipline. Attendees have called it “the ultimate brain spa” and “a four-day journey into the future.”

But that is not the subject of this post.

While I have heard many people speak at TED. Most speakers are huge achievers. They are masters in their field and area of expertise.

But there is another peculiar thing. The really well accepted ones are the ones who – apart from hold on the subject matter, can also articulate it. Ar-ti-culate. Being a subject matter expert is almost secondary. The primary thing there- is to be able to express what you want to say in the most engaging manner.

Now this is curious.

If Einstein existed today, it would not have been enough to ‘just propound the theory of relativity’. He would be expected to Ar-Ti-Culate. In a manner that an audience- possibly not from his line of study, could understand what that theory meant.

In today’s time and age- you have to be a “bollywood Star”. You no longer have to be good with just acting. You need to not only be able to act- but also dance around trees, look good, Action expert and what not.

If we see some of the more famous writers of today for example, most are great orators and have a great stage presence. They use it very effectively to market their works and spread their ideas.In my line of work, I could take the example of  Malcom Gladwell and Seth Godin- two of the most prolific (marketing philosophy) thinkers and writers of recent times.

They ‘package’ themselves- both through articulation and presence. Seth with his shiny bald top and Gladwell with his curly beehive growth.

Malcom Gladwell

There are others that one sees- people who use the web as a platform to position themselves. I am not talking about the likes of the popular ‘Robert Scoble’ or ‘Michael Arrington’ here. They have been more like web journos for want of a better word. I am talking about people who are from other industries but have achieved success largely due to the internet- which has helped distribute and spread their ideas.

I wish I had some Asian examples to balance the perspective. But I do not. Yet.

Then there is Gary Waynerchuck of the wine factory who uses the Internet very very effectively. And his main business is selling wines. Not of the same intellectual level as Godin and Gladwell, but what he lacks in intellectualism, he makes it up by his passion. The unbridled enthusiasm just oozes through his talks and that’s what amazed people.

It is no longer about the object ONLY (seat of the president, the book or the movie) It is hugely about the personality.

It is not a new phenomenon- it has been there before- we have seen politicians like Nixon, Kennedy, Churchill and Nehru and even those who are infamous now- Hitler and Mussolini- touted as orators who could  move the crowds.

However the difference is that with the advent of the internet, this difference is HUGE.

Think Apple. Now think Apple without Steve Jobs. If Steve Jobs had a different personality- and if he never introduced his new products would Apple still be the same? Maybe it would. But with his personality the whole Apple thing gets such a boost, it is not funny.

The crucial difference? The Steve Jobs brand rubs off Apple. Not the other way round.

Think about it. If you are a blogger- go speak in conferences. If you are a photographer- go write a blog (and have a personality), if you are a wine taster bring attitude in selling wine.

Be ‘Bollywoodtized’

Think About It

PS: Wrote this piece in jan 2010 but publishing only now. Needs better articulation ironically- but better it sees the light of the day than rot in drafts :p

Governments are largely reactive in nature. Things move with a heavy foot, there are processes to be followed, and ‘corporatization’ is frowned upon. By ‘corporatization’, I largely mean ‘marketing’.

The fundamentals governing this thought process have ground in the fact that governments need to be largely ‘welfare’ units, ‘not-for-profit’ organizations. Which they should be- but with a broader perspective.

Marketing is so synonymous with greedy profit churning and pushy sales calls, that it is almost a bad word- and because of lack of hard data supporting usefulness of each marketing initiative, governmental organizations find it easy to leave it alone. Not to be touched. From a useful discipline that allows one to make their ideas reach relevant people, it becomes a cryptic, pseudo-relevant science.

There is little specialist talent, therefore, within governmental organizations to proactively take marketing initiatives.

Things, however, are changing. Not only do we see political parties and political candidates using the power of new age marketing techniques and tools, we also see some governments taking a pro active approach towards connecting with their stakeholders.

And from what I have seen in the recent few years, fewer government organizations have used new marketing  opportunities than those within Singapore.

Specifically from the ‘Social Media’/engagement standpoint, there have been some recent successes that I noticed- I will list some of them here- mostly from top of mind recall, but I am sure there are more cases out there.

Like most new things, these initiatives have not been without their share of criticisms (ample to find that in Singapore) and execution hiccups.

But the highlight is not about how great the campaigns were, how flawless the execution was or how measurable were these campaigns.

Many of these campaigns were none of these, and many probably failed miserably at achieving the desired results.

But what is worth highlighting is that they tried. It is BIG DEAL in governments. These are government or quasi government (aided or assisted with government control/stake) organizations. These are not nimble enterprises. The fact that they take this ‘risk’ of venturing into hitherto unknown territory and risk mockery or failure, is HUGE. To me, it is important enough that these campaigns saw the light of the day.

Time does not permit to dissect these campaigns, but I hope to, sometime in future. And also, my point of view on how they could have been better or what could be the next steps following up from where they left it.  As of now, just listing some details on these campaigns.

• Singapore Tourism Board (STB):
  • Aided by their agency partners, STB seems to have undertaken a few non-mainstream initiatives
  • STB Crowdsourcing Ideas from public: Following up on their roadmap to year 2020, STB launched a website asking the common person on their vision of how to improve this sector in 2020.
  • STB blogger connections: STB now has a section on their website featuring Blogger perspectives on Singapore.  Bloggers talk about new stuff, their experiences, and bring in a slightly different side of the life in Singapore- which could be of immense interest to the visitors who want to get the story from individuals not corporations.
• Reach Singapore: The organization entrusted with community development in Singapore, had launched early some basic steps in connecting and reaching out to the community, specially the youth. Setting up the ubiquitous Facebook and Twitter communities were basic attempts, but the fact that some initiatives were as early as 2008, is interesting to note.
• Senior ministers in the government now actively engage digitally- and participate in forums. This is seen even ‘offline’. Last year, at the omy.sg (a bilingual site in mandarin and english) Blogger award night, the Chief Guest was Mr George Yeo- Minister of foreign affairs in the Singapore government. Attending a congregation of largely teens or tweens!
• NTUC Fairprice : Less known as a “trade union corporation”, more as a supermarket chain, their facebook page now boasts more than 26k members. Frankly, it is quite basic, slightly unkempt (“What’s up” section has nothing inside (!)) and seems a lot more could have been done than promoting a contest and their TVCs. But still worth a mention.
• SingPost: This is what happens when an old school service tries to appeal to the new age consumers. Singapore Post or SingPost is essentially a postal service (actually they have a lot more to their repertoire) and here is what they tried:
  • In the wake of Youth Olympics in Singapore, they decided to undertake a stealth marketing campaign.
  • Some graffiti artists were hired and in full public view, were made to paint graffiti on Singpost postboxes. In Singapore, that is BIG DEAL. Any graffiti on public properties is treated as serious vandalization and is punishable by law.
  • The morning after effect assumed was that people would talk about it, it would spread- followed by Singpost admitting it was a publicity stunt -and all will be hunky dory. Only it went the other way- complaints and social media buzz derided the act as distasteful and counter to the values we should impart to the youth.
  • To me, it was Classic germFeed- created an opportunity to talk- bystanders created content- took videos/took snaps, shared it and commented on it.
  • Good or Bad- to get a postal service get talked about by the youth is a huge deal. I am not sure if kids nowadays would think of Post Boxes as something to be like a fire safety poles. If kids were all about sharing and compassion and love and the spirit of games- gaming and cinema would have died long back.
  • Could it have done in a better way? Sure it could have been. Was graffiti necessary? Sure it wasn’t. But the idea of doing a radical exercise- something out of the ordinary- by itself is worth a mention.

What would I have done? Here is what I would have done- stick color codes or Augmented Reality code stickers on all Post boxes- promote it across media channels- encourage people to snap it with their camera phones- wherever they saw the boxes and create engaging content to engage with it. Maybe show the journey of a parcel,maybe show profile of Youth Olympic atheletes- tonnes of things to surprise people with.

Actually, as I said, none of these are examples of ‘great’ initiatives. But if they evolve from hereon- it is what will make the difference. If they continue trying it is then they will make that difference.

They have had their share of criticisms, let us allow them to entertain and engage us.

Think About It

Shalabh

“Think About It”- Ideas shaping digital media and marketing in the new decade

The new book will be launched by mid February in both Kindle format and paperback format.

We had seeked your inputs and opinions on which cover design layout did you like the best.

Thanks everyone for not only helping us choose the right cover but also with your critique and suggestions for improvements.

We went through all the suggestions in detail and tried to achieve a balance. And that brought us to the final choice.

And the Winner is- Cover design no. 8

Of course this design will not be used as it is here- but with further changes and more cleaning up. Will keep you posted.

A whole lot of friends commented and decided us to choose the right cover- across platforms- Facebook, Twitter, LinkedIn and emails.

Truely, a cover design chosen by you. Some of the responses here:

Excerpt from Twitter:

Excerpt from Facebook:

Some, like Maria, CEO and co-founder of Linqia from Barcelona- had some gems for all the designs

(We loved it!)- her comment:

=============================================

Dear Shalabh,

Hope my comments help in some way:

• Cover 8: Very clean, illustration offers insight into the theme of the book, great font
• Cover 7: Icons are effective showing humans however overused throughout the industry. Also the font doesn’t work at all.
• Cover 6: Warm design which weakens the overall affect you’re trying to achieve by making the statement ‘Think about it’. It’s also quite busy.
• Cover 5: The lines at the top make the cover too busy and conflict with the colorful people icons. Again – these icons are used heavily throughout the industry which could connote ‘another web 2.0 book’
• Cover 4: Very beautiful design however on first impression the book looks to be about financial matters
• Cover 3: Extremely busy! Too many design elements.
• Cover 2: The wireframe of the man is effective and would work well with typography from cover 8 with no additional graphics.
• Cover 1: Great colours. Strong typography. Lines are also strong in ‘thought’ and ‘landscape’

The 2 that really stand out and project a positive first impression are covers 1 and 8.

Maria

===============================

I can’t put all the comments here- but some friends went to the extent of finding the right font and asking us to use those in the text instead.

It was great. We tried to follow as much as we could (and as much as our Art Director would allow us to)

Now just if the economics could allow us to collectively arrive at the cost of the book too.

Think about it

Shalabh

Twitter- @shalabhpandey

Keep in touch for further updates.

RAPP is a leading marketing services agency. RAPP in Singapore, is bringing to town in what looks like a cool event.

They call it Business-Evangelism.

The promos say… BE 2010 promises to be an event that will change your perceptions of business, culture, and life.

And in their words, this event is for you -

If you’re a marketer looking to understand where tomorrow’s consumerscape is headed…
If you’re a professional hoping to tap into the minds of today’s change agents…
If you’re an academic wanting to immerse in thought-provoking discourses…
If you’re an entrepreneur hungering for new knowledge and ideas…
If you’re anyone wishing to be inspired…

Sounds exactly like I could use to describe the potential readers of my new book

The price tag for attending is hefty- and surely is for the select few.

But here’s the good news. You will get straight 10% off if you give my reference with this code: “Shalabh_Rapping”

Send an email to me (shalabhpandey at gmail dotcom)

Or for any more information/booking to Valli (CEO at RAPP Singapore) at (vall.l at rapp.com.sg) with code “Shalabh_Rapping”

Disclaimer: Oh! yes- and I don’t get any commissions or payment for this post. Just 10% off for readers of ChasingTheStorm.

Here are the speakers:

So have fun and keep your evangelism on.
Think About It
Shalabh

“Think About It”- Ideas shaping digital media and marketing in the new decade

Its love’s labour. Really.

After more than a year of running ChasingTheStorm – with loads of loving time spent- and acquiring loads of loving friend circle, this is it. I put together a book.

“Think About It” is a book inspired by Ideas from this website. With more meat, more thoughts and well, in a different format. The title of the book is actually the signature I use in most articles.

The book covers Digital Media and Marketing trends in the new decade, Mobile Media, new marketing paradigms and Marketing Case studies.

It is written not as a tutorial to digital media platforms or Digital marketing 101. Rather- it attempts to raise a storm on specific Digital media issues. Offering an easy read for the evolved, thinking marketer, it is a book to raise debate- and expects a degree of interest in Digital Media.

I’ll talk more about it later- but since I am quite excited about it, I decided to put up the news anyways.

It’ll go in print soon (and available online and on the Kindle)- but as usual, not without your support in its making. I need you to help pick up the right cover design.

My good friend Ankur Khurana volunteered to get the cover design done- and boy- he did get them designed in two days flat. Many thanks buddy. And many thanks to MG Harti- the Art Director who helped the idea come into reality by doing many iterations.

So here are the designs- (the copy/text and some elements are dummy).

Just from a design layout perspective- let me know which ones do you like the best?

You could comment here, or

Email me: shalabhpandey at gmail dotcom

DM or @ at Twitter : @shalabhpandey

The cover Designs for “Think About It”

GROUP 1:

Cover One

Cover 2

Cover 3

Cover 4

GROUP 2:

Cover 5

Cover 6

Cover 7

Cover 8

Comment here, or

Email me: shalabhpandey at gmail dotcom

DM or @ at Twitter : @shalabhpandey

Think About It

Shalabh

Happy New Year 2010.

The MicroInfluencer (TM) as a concept in pop culture has caught on. When I had first thought about the concept of the MicroInfluencer and published it, I wanted to highlight real life people who had actually achieved some success by exercising their influence over the digital medium. The thought of individuals and everyday people having influence on the internet was not new- but the phrase itself brought clarity to the meaning.

Anyhow, I intend to start a process I’d been thinking of since long now- highlighting MicroInfluencers from time to time – as and when I discover a few- and as and when you lead me to some of them.

Here is one- and quite with times too.

MicroInfluencer(TM): Danny MacAskill a.k.a the urban cycllist

Danny MacAskill- a bicycle mechanic. From Edinburg. Pretty obscure- maybe known in the local circuits. And then one fine day, he and his roommate decide to shoot a video of his ‘stunts’ en route to work.

Dave Sowerby- his roommate picks up a cam and shoots some excellent videos over the next few months. The founder of Inspired Bicycles- Dave Cleavers- (who has a razor sharp marketing brain it seems- following the success of the video- he has come up with new cycles similar to those of MacAskill’s and his bike brand has got some cool buzz going on the net. For his brand, he has started what I call the BuzzLifeCycle and is riding a meme at the right time) then had it put in YouTube. What results thereafter is this:

• More than 13 million views
• Highest viewed sports video on YouTube
• Spread all across the net via blogs and other social networking sites

Danny had made it- and like this article says- his life could now be phased as “Before youTube” and “After YouTube”. The video became a Germfeed Item that spread really quickly and constructively impacted Danny’s life.

This is the video that started it all – in case you don’t happen to have contributed to the 13 million views:

The video caught on like wildfire and soon enough not only Danny gets interview requests but even gigs- like this professionally produced ad for  recruitment company/website.  The story from the sponsors here.

What followed the epic first video was a flurry of interviews/articles and presentations from mainstream media. Worldwide recognition.

This excerpt from the NYT article sums it all:

One day, he was asked to appear in 10 countries. Filmmakers wanted to make documentaries about his life. Advertisers pounced. Big companies, like Red Bull in Britain, lined up to sponsor him. People wanted his autograph. Ellen DeGeneres, who bears a faint resemblance, wanted him to dress up as her and ride around Los Angeles. The Doves, a British rock band, wanted him for a video. Lance Armstrong called MacAskill’s video “a must watch.” A circus in South Korea wanted to hire him to perform stunts.

Danny is from Dunvegan on the Isle of Skye. Go figure where that is (clue in the beginning of the MicroInfluencer intro topic). From an unheard-of town to worldwide acclaim, being invited across the world for adverts and paid gigs. It’s a long way baby- in a pretty short time. You will soon be a MegaInfluencer.

Think about it

Shalabh